Since its re-launch in mid 2001, the website of the International Diabetes Federation (IDF) has increased its user base by more than 1000 new users per month. The statistics tell a positive story: in both October and November 2004, the website attracted more than 60 000 visitors – resulting in more than one million page views over the two months. Over 90% of our publications are now sold through our online bookshop. We believe that the website is fast establishing itself as a significant online service for the global diabetes community.